Normal Hair – Shampoo

Enjoy free U.S. ground shipping on all orders over $100. Expedited options are available at checkout.

How long does it take to ship my order?
Orders are processed within 2–4 business days, Monday through Friday. You’ll receive a tracking email as soon as your order ships.
Once shipped, standard ground delivery typically takes 2–5 business days.

Can I edit or cancel my order?
If you need to add or remove products, update your shipping address, or cancel your order, email us at online@themodernchemist.com.
Please note: once your order has been assigned a tracking number, we’re unable to make changes.

What are the shipping costs?
We ship via USPS Priority Mail, USPS First Class, UPS Ground, or UPS 2nd Day Air®, depending on the most efficient and cost-effective method. Shipping rates are calculated at checkout.

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We hope you love your purchase—but if something’s not quite right, we’re happy to adjust, exchange, or refund your order.

Please contact us within 14 days of delivery to initiate a return, exchange, or adjustment. Once approved, return the item as soon as possible. Items must be in perfect condition, unused, and in their original packaging.

Returns are the responsibility of the buyer, so we recommend using a trackable and insured service to protect against loss or damage.

Please return to:
The Modern Chemist
181 E Houston Street
New York, NY 10002

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